.

Wednesday, March 11, 2020

Marketing Plan of Emirates Airline Essays

Marketing Plan of Emirates Airline Essays Marketing Plan of Emirates Airline Paper Marketing Plan of Emirates Airline Paper Introduction With just purely two aircrafts, the Emirates airline was established in the year 1985 by the ministry of Dubai. After two decades Emirates has expanded its empire with 83 aircrafts soaring to 78 destinations in more than 55 countries worldwide. Emirates Airlines has a one of the largest number of cabin crews hailing from 95 different nationals. With such strong history Emirates Airlines are still venturing further in to the future. They have recently made orders which are worth more than 26 billion US dollars for about 45 numbers of A380 Airbus. This will make the company to be the worlds largest purchaser of Super-Jumbo Air bus. Emirates Airline is expected to become not only one of the greatest budding airlines but also the fifth most gainful airline in the world. Emirates Airlines is devoted to accomplish its mission. By installing individual entertainment system in all of its classes, having 22 audio 18 TV channels, as well as enabling customers to not only book online, search for flights but also to choose their seating arena consequently this airline is identified as a pioneering and customer-oriented contributor of advanced services because of these outstanding features. Emirates empowered over 280 international awards, one of them being the prestigious CAPA airline of the year award 2005 by the Centre for Asia Pacific Aviation. BUSINESS OVERVIEW General Profile of the Airline Industry Today it is definitely the airline industry which is booming to be the most spirited and emerging industries in the world leading to not only economic growth, international investment, but also tourism. In the last decade, airline industry has urbanized powerfully by 7% annually for both business as well as relaxation needs. This industry is one among the best ever growing sectors with growth rates increasing on average of 3. 2 times greater than the GDP rates. This figure is predicted to rise by an average of 5 % a year from 2000 to 2010. Sometimes the airline industry is affected by the political, economical and trade factors. Taking an example of the political factors, the September 11th attack dropped the number of passengers who travel, because people were afraid of being attacked by terrorists. The economical factor which gets affected is due to increase in oil prices which shatters the profit of the global airline industry. Many airline companies initiated to modify their strategies and services not to just dwell but also to succeed in the airline industry. They invest deeply in the quality of services by introducing e-booking system, more comfortable seats for passengers, low cost carriers, new interactive entertainment systems and many other technological techniques. The ideas behind introducing these services were to magnetize customers faith also to gain a competitive advantage. To survive in such a challenging market, many companies set on agreeing with each other to reduce costs and also share the available resources, which is otherwise called as alliance. On the whole, the airline industry is expected to double the number of passengers by 2010 and also to exceed 3 billion due to the trade, economic development and tourism. Thus obeying the theory, survival of the fittest, successful airlines will be those that can continue to play smart by putting into action the above ideas so as to secure a strong position in the aviation market. Competitors Overview and Situation analysis The airline industry is in its prime of life, hence there is a tough competition in the market and the rate of sales growing faster before beginning to stabilize gradually. In this stage advertising and promoting sales makes it obvious that the competition is getting more aggressive. Furthermore to find best services required in gaining the attention of customers, many competitors have increased their research and development (RD) budgets. In view of this, many companies have now started on focusing to differentiate their products and services from their competitors in order to capture their customers brand loyalty. For case in point, there are companies concentrating on cutting the operating cost, the result is that the profit margin will decrease and so the least efficient companies will have to leave the market so that only the well-established companies remain. There are many companies which use offensive strategies instead of defensive strategies. They achieve this through modifying their market product and arketing mix to survive and compete during this stage. For instances to modifying the marketing mix, the Kuwait airways implemented the strategy by launching a low cost carriers with the intention of increasing its customer base and loyalty and also increasing sales of. The Competitors Emirates airlines are facing stiff competition with major international and national airlines on the market shares. However the major competitors identified here are the national airlines of other states of UAE. Air Arabia Air Arabia, a national airline of the Sharjah emirate is established in 2003 by Sharjah rulers decree. It is based in Sharjah airport and has got quick access to Dubai and fast check-in facility. Air Arabia is the only low-fare airline in UAE and the first airline to introduce the low budget airline in Middle East and Northern Africa since 2004. After success stories of American and European low-cost airlines Air Arabia modeled low fares on customized local preferences. They focused on their business mission by offering most convenient and frequent online booking as well as less expensive air fares in the market with better service and safety standards. Air Arabias worthy scheme Pay less. Fly more, enables customers to make smart travel choice; those who cant afford and were hesitant to travel in the past, to start flying and those who traveled more frequently, benefiting both and vacation travels. Etihad Airways Etihad Airways first captured the skies in November 2003, with only four member team organization. Now it stretched out to a family of over 2500 employees spread across region. Etihad airline has also reputed as the national airline of the UAE (Abu Dhabi) by a royal decree of Sheikh Khalifa bin Zayed Al Nahyan (President of UAE) with investment of AED 500 million. Compared to 2006, Etihad conceded more than 4. 6 million passengers in 2007. It has also been designated as the Worlds leading New Airline two years in a row, in 2004 and 2005. RAK Airways The fourth national airline of the UAE is RAK Airways which was established under an Emiri Decree by Ruler of Ras Al Khaimah in February 2006 The core intention of RAK Airways is to give support to the economic development of Ras Al Khaima. The development includes economic free zones to magnetize business as well as residential, leisure and tourism projects. This Airways function on charter as well as scheduled services so as to assemble the demand of the various markets that the airline will serve. In a cost successful manner they provide value for money to customers Emirates competitive advantage To gain a competitive advantage amongst its competitors Emirates Airlines adopts differentiation generic strategy by contributing the top notch quality services. This is done to be the best company in the market and to segregate from its competitors. For illustration, the first airline that offered TV screen for all classes was Emirates airways. Another instance, along with other airline company like Qatar Airways, Emirates airlines provided training courses by using the most modern machines, called plane simulator. This was a feather to the hat of Emirates airlines. The aim of such change is to be on top of the industry thus increase the awareness nationally and internationally which in turn increase the demand and the profit. STRATEGIC MARKETING FOCUS In this section we shall take a peek into mission, goals, core competencies and external and internal environments in regard to the Emirates airlines. 3. A Mission Offering consistently high-quality value-for-money service and to be the best airline on all of its routes. Emirates airline is determined to accomplish its mission by positioning itself as a long-term sustainable business providing value to its customers, employees and investors. 3. B Goals Discussing the goals, they are states as below: ?Focusing on maximizing the overall Group’s return on capital. ?To be diverse and hence balance to the Group’s earning streams Take full advantage of the group’s competencies in market. Objectives Tangible objectives pertaining to the goals are : Retain and improve frequent business class traveler’s market share. ?Increase market share 40% to 55% by end of 2009 ?Tap low cost carriers market to achieve company’s return on investment. ?Promote Dubai’s Tourism activities and introduce Dubai to the world. 3C- Values Emirates Airlines has valuable human resources as well as a bunch of well qualified staff. The vice-chairman of the airline itself has more than 50 years of experience in the aviation industry. The airline also provides outstanding training to its staff and is devoted on improving their skills not considering the costs. In addition, Emirates Airlines is the international carrier of Dubai which is a politically stable area and has a strategic location especially for transit passengers. 3. D Core Competencies Various key factors should be implemented to sustain airline companies’ achievement. Differentiation By providing advanced services airline companies tend to differentiate each other. For instance, the best way to invite customers and to distinguish the company from competitors is by providing the aircraft with the latest technology, such as wide seats, e-ticketing, etc. Strong brand name By obtaining a strong brand name it is easy to build a base of loyal customers. This guarantees that customers will stick with the strong brand name company and hence ignore any attractive offers coming from other competitors. There are airline companies utilizing some techniques such as offering a flyer mile to win a free ticket if the points were completed to retain their customers, Alliances As discussed earlier we are aware of alliance. By linking networks, alliance will allow different companies to share their resources so as to build a wide base of customers, expand services and increase number of routes. Moreover, the outcome of this is in sharing experience and decreasing the operation costs. Relations with supplier To construct a strong relation with suppliers the Airline companies must emphasis by setting long-term contracts. Such relations will be beneficial since this will keep them in the safe side even if there was any change in the pricing strategy in the future as there is a contract between them. 3. D External Environment PEST Analysis for Emirates PoliticalPolitical situations that affect the airline industry will be mainly wars and terrorism. For instance, due to the terrorist activities in different areas of the globe, namely in USA, Palestine, Iraq etc made these areas unpleasant for not just tourists but businessmen to travel. Economical One of the factors following the success of any airlines is to have the most sophisticated airports which are facilitated with cutting edge technologies to meet customer’s requirements. UAE has major plans on investing to develop such international airports in Abu Dhabi and Dubai. The benefits are to enhance the economical growth, reduction on oil revenues, to increase the number of tourists plus thereby driving profits to airline firms. Social The population of the world is shooting at high rates. Thus the social factors also increase. For instance, the population is expanding in UAE, this there is because UAE is a multicultural country. As the expatriates number in UAE increase, the profit obtained by the airline company also increase. Technological New technologies affect this industry in negative and positive manner. For example, the teleconferencing reduced the necessity for face to face business meetings. This reduced the number of businessmen traveling and hence the purchase of business tickets. 3. E Internal Environment SWOT analysis for Emirates Strengths ?Member of Arab alliance ( Arab Air) ?First Airline Company to offer Internet booking with various features and options. ?Self-Check in facility for customers in Dubai and partner airports. ?Long-haul flights Dubai to New York ?Worlds largest purchaser of Airbus by 2012 , booking 45 Airbus air crafts. ?Increasing employees devotion to work by providing training , rewards and performance analysis. ?Official sponsor of FIFA World Cup 2006. ?Skywards Miles FFP shared with many airlines including Sri Lankan airways Weakness Huge investment to purchase air planes and implementing latest technologies there is high amount of operational cost. ?Emirates airlines fares are higher than traditional airlines. ?No global alliance membership for Emirates Airlines No permission to operate in Abu Dhabi , capital of UAE Opportunity ?UAE ‘s higher per cap income ?Government is disposing money to develop regional airports. ?High forecasted growth rate for UAE tourists ?Growth on population and internet usages lighten World and Dubai makes room for opportunity. ?Dubai Air shows helps to promote regional aviation industry. Threat Might face losses of around 5 billion due to soaring oil prices ? Aviation security expenses and insurance will also increase operational expenses of airlines industry. ?Low cost carriers are another threat for traditional airline operators. ?Information security vulnerabilities poses danger to electronic ticket system ? Natural disaster and acute diseases affect tourism In a nut shell, Emirates Airlines has strengths like new technology, such as e-ticketing and self check-in services. An evident weakness is the elevated prices of Emirates due to its huge investments in ordering aircrafts. Although it has opportunitie s like investments in Abu Dhabi airport there are many threats are concerning it, such as increase of oil prices, low cost airlines and the spread of killer diseases. MARKETING PLAN 4. A Target Market Over the last few years, Emirates Airlines is one of the air carrier, which barely felt the economic and airline down turn. Emirates Airlines is one of the airlines, which hardly felt the economic and aviation down-turn of the last few years. Emirates airlines market segment is divided into three major categories of customers 4. A. 1 UAEs Tourism and Business segment Customers Dubais emergence as a regional business and tourism hub has provided emirates airlines plenty of room for growth and has fuelled regional air passenger traffic. The recent freehold ownership law has been a major reason for the attraction of tourists and business communities. Dubai aims to attract 15 million visitors by the year of 2010, the ruler of Dubai has emphasized about this on his strategic plan for the emirate of Dubai. The growth of the region especially GCCs is now started stimulating tourism and business sector and providing room for local airlines to further grow. According to World Travel and Tourism Council (WTTC) Middle East accounted for around 2. 4 % global travel and tourism activity in 2006, forecasting a growth of 5. 9 % for the coming years. Emirates should plan to take advantage of this boom for increasing their passenger traffic. 4. A. 2 Expatriates in UAE UAE worlds 5th largest Crude Oil exporter and Dubai worlds fastest growing city has created huge demand of skilled and unskilled workforce to feed its booming economy and emerging labor market, the highly paid labor market is a major attraction for the various work force around the world. The overall expatriate population of the country equals 80% of its total population; the national emirate population is 20% of the total population. United Arab Emirates has got large amount diverse populations in the Middle East. As per the 2006 censes the total population of UAE is 4. 2 million consisting of the national emirate(20%) , other Arab and Iranian (23%) , South Asian (50%) and other (8%) constituting Westerners and east Asians. The diversity of this population enables emirates to plan their route all around the world; emirates have reached mutual agreement with almost all the national authorities around the world to operate in. Dubai operates in an open sky policy, which allows any carrier to compete with Emirates airlines. 4. A. 3 Transit passengers Dubai is the operational hub for Emirates airlines, the best positioned connection point between Europe and Asia/Australia has supported the growth of emirates airlines. Emirates airlines has been using this connection point in favor of promoting their business especially transit passengers, the well established and marketed wide range network enables Emirates Airlines to prosper in this particular segment. Emirates airlines presently operates 87 cities in 59 nations around the world (still growing). Additionally to accommodate the growth in the sector Dubai airport authorities are invested $4. 1 billion in the expansion of Dubai Airport, The Fly Emirates caption is well known to the world and attracting customers from around the world. 4. B Intended Strategies Airline industry achieved in the mature stage and there is a tough competition between various operators. According to the analysis of external and internal factors each airlines uses offensive strategies to secure their position on market. Emirates adopts below marketing strategies to operate business efficiently. 4. B. 1 Market Penetration (Improving In-Flight Services) Business focuses on selling existing products to existing markets drives growth strategy for Market Penetration. 1)Retain and boost market share of Emirate airlines product and services 2)Protect market dominance of Emirates airlines existing markets. 3)Driving out competitors by restructuring mature market. 4)Enhance usage of existing passengers Enabling passengers to make voice and data call over aircraft’s telecom system Tele-communication is vital element in everyone daily life, So communicating with others while on airplane would be very good value added service can provide by Emirates Airlines. This can be done by adding some infrastructural changes on aircraft to communicate and partnership with telecom provider who can assist deploy. Currently Emirates uses high expensive tele-communication method to make voice calls and internet, instead can deploy new system to make voice and data calls from traveler mobile phone via trusted telecom providers. Passenger’s mobile phone should be beam signal to the ground satellite system and from Immarsat which is already installed on most of the Emirates airplanes. Similar service, â€Å"On Air† is being developed by Airbus SAS and air transport IT service provider SITA. Early of this year British carrier BMi and TAP-Air signed on to offer OnAir’s voice and text messaging services for European flights. 4. B. 2 Market development: (Extending New Routes) Deploying current services into new markets where company seeks to sell its products into new areas. Possible way to achieve this strategy by launching existing services into new geographical area or new market segments. Emirates Airline’s objective is to build up Dubai into a widespread aviation center that will finally serve as an important universal long haul hub. It provides an alternative to the traditional European airline hubs like Heathrow Airport (London), Charles De Gaulle (Paris) and Schiphol (Amsterdam). The airline heavily promotes Dubai as a destination, offering reduced hotel rates as well as insight into events like the Dubai Shopping Festival, hoping to attract more visitors to the city. Adding new routes and destinations are suggested , especially there is growth in UAE tourism. Major regions are not operated by Emirates Airlines and have to extend some of the destination world-wide (especially attractive areas) As always, the airline conducted road shows and press conferences to announce its entry into a new city. These events allow travel agents, tour operators and local airline personnel in contact and gain information about Emirates’ new routes, holiday packages and other benefits. After establishing a route to the country’s economic hub – Shanghai – the irline offers passengers a chance to visit the epicenter of China’s political and cultural activities. It is China’s richest city in terms of historical value and has a heritage that dates back over 3000 years and houses marvels as the Forbidden City, the Great Wall of China and the Ming Tombs The success of Dubai as an intercontinental hub has been facilitated by airlin es such as Emirates. The geocentric nature of Dubai has become incredibly important. Now there are hardly two points on the globe where it is not logical or possible to use Dubai and connect any two cities, and usually it is a pretty direct route. . B. 3 Product Development (Private Suite) Introducing new services into existing markets implies product development. This strategy involves the development of fresh competencies and requires business to expand customized services which can apply to current markets. Since Dubai is a hub for all international business travelers this is high time to introduce new product to cater top level business executives. Imagine the CEO of multi-national company makes lengthy overseas journey to attend a board meeting that could have a major impact on the company financials. Of course, company wants CEO to be top of his game, rested, refreshed, relaxed and ready. The cost of CEO’s air travel is doesn’t seem so expensive after all. That’s why Emirate Airlines introduce high quality first class private lounges to attract business travelers. This premium class private suite would be fully outfitted with personal storage, coat cabinet, desk and individual mini bar. Long seat reclines to become fully horizontal couch and the 21† wide screen entertainment over 500 channels. Exceptional level of personal services including a la-carte gourmet cousins and wide-ranging wines provided by specially trained multi-lingual cabin crews are the other value addition for this product. 4. B. 4 Diversification: (Low-cost carrier) Diversification is a strategy, where business sells new services into new market segments. Diversification is more risky strategy due to limited experience on particular new market areas. After the success stories of European low cost carriers, Middle East operators also started eyeing to explore new marketing concepts of Frills-free fly. The global low cost carrier sector is growing at more than three times the average industry global rate, with just under 50 million seats on 342,000 LCC services offered worldwide in January 2007, up 17% and 15% year-on-year, respectively. Low cost carriers are airlines that offer lower fares than traditional network airlines by eliminating certain complementary passenger amenities generally offered by traditional airlines. The key opportunity for low cost carrier lies in passenger fare elasticity, low air transport penetration rates and substation of traditional modes of low-cost transport such as trains and buses. Air Arabia dominates exclusively to this low cost carrier service in UAE, Emirates Airlines must decide how to respond this threat posed to the large expatriate market in UAE. Among the options considered there is scope to introduce low-cost subsidiary of Emirates Airlines. Emirates Airlines be supposed to diversify slightly from current marketing objectives to acquire low cost air travel market share and to retain its customer base of UAE expatriate market. This can be done launching new subsidiary to cater budget airline market. Key routes should be according to the high demand and large number of expatriates home country like Egypt, India and Pakistan. Under the arm of Emirate Airlines, new budget airline subsidiary has to introduce to new Al-Makthoum Inter-national Airport being constructed in Jebel Ali, located on Dubai border. This will provide residents of Dubai and Northern emirates enhanced travel option to neighboring destinations. Emirates Airlines is placing lease order of for 200 aircraft and to be operational by 2009. The carrier is expected to use Airbus A320 or a Boeing 737 on lease basis for the first few years prior to acquiring ownership status. Similar practices already succeeded the case of Kuwait airways and they implements the strategy of modifying marketing mix by beginning a low-cost carrier called Al-Jazeera in order to enhance its passenger base and loyalty and boost in sales. Business strategy over Ansoff’s growth matrix Ansoff’s product/market growth matrix provides for a business tends to grow depend on whether it sells new or current services in new or current markets. New products and new markets could relate to current products and current markets or may possibly distant and discrete. The result from the Ansoff’s product/market matrix is chain of recommended growth strategies that set the road of business strategy. Figure: Ansoff’s growth matrix EVALUATION After marketing plan is implemented, it should be evaluated. Evaluation entails gauging the extent to which marketing objectives have been achieved during the specified time period. Below table demonstrate effectiveness of marketing strategies and counter-measure to improve/replace current plan. Improving In-Flight Services Success criteria of deploying a system to allow passenger to use their mobile phones to use voice and data communication is to increase market penetration. It can be measured in terms of voice and data usage and growth of market penetration. There is not corrective action plan if it fails to respond. Extending new routes New destinations are implemented to achieve market development. Flight occupancy is the best way to measure result of this strategy. It needs to re-discover new destination if the flight occupancy level is lower than expected. First Class Private Suites It’s a new product of Emirates Airlines and can be measured the success of the product launch. Quantitative measurement of this product would be number of booking or occupancy. If it fails to respond, corrective plan is to reduce the price of ticket but again this is not price sensitive product and cannot be achieved by price reduction. Budget Airlines Success criteria would be capturing new customer base for the airline . Since its separate operating entity we can gauge financial results of operating profit would be good measure to evaluate the success of budget airline subsidiary. Effectiveness should be identified through external marketing auditor or agencies. A market audit helps management allocate marketing resources efficiently. Market audit should be comprehensive, systematic, periodic evaluation of the objectives strategies, structure and performance of the marketing organization. IMPLEMENTATION PLANS BUDGET Strategy # 1 (Market Penetration) Strategic Program Deployment a system to passenger to make voice and data call from their mobile phones Implementation Tasks Technical Study Feasibility Study Partnering strategic alliance with telecom service providers. Installation of system on aircrafts Marketing concepts to the audience Responsible Chief Technology Officer Vice President – Finance General Manager – Marketing Time Scale New service launch would be 1st January 2009 Cost Factors Approximate Budget 150,000 for each aircraft Marketing Budget 150,000 Strategy # 2 (Market Development) Strategic ProgramOperating new routes and destinations Implementation Tasks Researching market gap to operate new routes Feasibility Study Partnering hotels and tourist institutions at new destinations Partnering strategic alliance with local airports to operate Marketing new routes to the target market Responsible Vice President – Finance Vice Present Operations General Manager – Marketing Time Scale Four new routes are added every quarter starting from January 2009 Cost Factors Additional capital investment for new aircrafts USD 200 million Marketing budget for each route 0. 5 million Strategy # 3 (Product Development) Strategic ProgramIntroducing new First Class Private Suite Implementation Tasks Technical Study Feasibility Study Installation and modification of aircraft’s onboard faclilities Marketing concepts to the audience Responsible Chief Aircraft officer Vice President – Operations Vice President – Finance General Manager – Marketing Time Scale New service launch would be 1st January 2009 Cost Factors Approximate Budget 300,000 for each aircraft Marketing Budget 150,000 Strategy # 4 (Diversification) Strategic ProgramLow cost carrier subsidiary Implementation Tasks Market Study Feasibility Study Leasing and buying used aircraft for operations Deploying new set of human resources for this subsidiary Developing Marketing force for the new target customers Marketing concepts to the audience Responsible President Chief Executive Officer Time Scale Mid of 2009 Cost Factors Approximate Budget USD 500 million Conclusion Traveling around the world will always remain as a special interest in the hearts of the people. Hence they are and will be in search for the best for themselves. This will increase the need for better safety as well. Hence it becomes the responsibility for the airline company to deliver their best in terms of services security to their customers. Emirates airlines have always been on top of the airlines list in the UAE. We know UAE is a country with different ethnic groups, and Emirates is the only airline in the country which suits these various cultures. But today as the number of the airline company is increasing there is immense pressure on Emirates airlines to keep up their fame and glory. A strong strategy has been studied and adopted to put words into action. Therefore Emirates with its unique qualities, untiring services and promising strategy will be able to improve in delivering the best efforts in a country like UAE having a mixture of different cultures hence keep their motto fly high! Bibliography Anon. (2005)Emirates expands self check-in service. Ameinfo. 17 Oct. 2005. The ultimate Middle East business resource. 21 Dec. 2005 Available from ameinfo. com/70067. html [Accessed 8th June 2008] Anon. (20050 Emirates e-ticketing network grows rapidly. Ameinfo. 27 Oct. 2004. AME Info FZ LLC. 20 Dec. 2005 ameinfo. com/48088. html[Accessed 8th June 2008] Shakir Hussain (2008) ‘Economic Success of Dubai as hub is going to grow’ [online][n. p] Available from http://archive. gulfnews. com/articles/08/06/06/10218851. html [Accessed 8th June 2008] Anon. [n. d] Ansoff’s Product/Market matrix [Online][n. ] Available from http://tutor2u. net/business/strategy/ansoff_matrix. htm [Accessed 8th June2008] Richard Backer(2008) Review : Emirates First Class [online][n. p] Available from ameinfo. com/158791. html [Accessed 8th June 2008] Christina Valhouli (2004) The very best in First Class service[online][n. p] Available from msnbc. msn. com/id/6460432/ [Accessed 8th June2008] PARSIPPANY (2006) RAK Airways Selects aiRESâ„ ¢ Passenger Services System For Reservation And Departure Control Functions Innovative Technology Will Provide Greater Business Flexibility to New Airline [online][n. ] Available from travelport. com/en/media/pr/show_release. cfm? id=189 [Accessed 8th June 2008] Anon. [n. d] RAK Airways takes off on inaugural flight to Dhaka[online][n. p] Available from zawya. com/story. cfm/sidZAWYA20071129092225 [Accessed 8th June 2008 Anon. [n. p] The Emirates Story [online][n. p] Available fromhttp://emirates. com/us/english/about/the_emirates_story. aspx [Accessed 8th June 2008] Anon. [n. p] About Air Arabia [online][n. p] Available from airarabia. com/about-airarabia. tml [Accessed 8th June 2008] Anon. (2005) Emirates airlines $15bn plane order. BBC News. 14 Dec. 2005 Available from http://news. bbc. co. uk/1/hi/business/1637284. stm [Accessed 8th June 2008] Anon[n. d] Middle East Low Cost No Frills Airlines[online][n. p] Available from attitudetravel. com/lowcostairlines/mideast/ [Accessed 8th June 2008] Anon. [n. d] â€Å"Aviation makes up 15-20% of GDP in UAE† [online][n. p] Available from http://findarticles. com/p/articles/mi_m0CWU/is_2005_Dec_29/ai_n15976826 [Accessed 8th June 2008]

Monday, February 24, 2020

Task Management Essay Example | Topics and Well Written Essays - 3500 words

Task Management - Essay Example Fresh Snax needs to develop its information system. The possible required system is the one which can reduce inventory and improve service levels simultaneously and a proven management methodologies. It is not only the output that is important; you need to have a fast and accurate service, a consistent quality of the food and a good location. The management of information system includes the following functions: the core function and the support functions. The core function is the people that actually think of design, make and sell a product or a service. A support function helps them to achieve it. Choosing the proper computer system would help the Fresh Snax lessen its burden on the inventories, sales, and orders as well as increasing the profit of the company. Trained and well educated personnel should handle this new system. Like any other new system there will be some negative feedbacks, and from here the project manager will be able to develop it more. Soft System Methodology was developed by Peter Checkland in 1960 and was further developed in 1981. This methodology treats the problem as an opportunity for the company for improvement and enhancement of its system. It includes evaluation of the problem as to why it happens and how to handle it. It includes seven distinct stages: 1. Finding out the problem situation. 2. Expressing the problem situation through rich pictures 3. Selecting how to view the situation and producing root definitions. 4. Building conceptual models of what the system must do for each root definitions. 5. Comparison of the conceptual models with the real world. 6. Identify feasible and desirable changes. 7. Recommendations for taking action to improve the problem situation. Fresh Snax Transformation using the Soft System Methodology Fresh Snax Manager has identified the weaknesses in the current system, including insufficient stock to prepare the orders, poor scheduling of deliveries to customers, and casual staff unable to keep records of deliveries made. Fresh Snax is now aware that in order to keep the loyal customer they need to use the technology to a greater degree and meeting the customer needs. In line with this transformation a new system is being proposed. The new system will integrate a number of business functions, including stock control, recording and accepting customer orders, routing/scheduling of orders and recording of delivered orders. Stage 1 and 2 Fresh Snax is a growing company that supplies fresh quality of sandwiches, home baked snacks, the finest coffee and freshly squeezed fruit juices for sale at premium prices in petrol filling stations. Several problems were encountered specially on the inventories and services to their customer. Thus the problem situation for the company will be how good is the new system and how to evaluate the system performance Will the company benefit

Saturday, February 8, 2020

Where to Do Research For College Papers

Where to Do Research For College PapersSo you are looking for where to do research for college papers? The first thing that comes to mind when I think of research for college papers is how hard it can be.With my degree in English and having a few years of experience, I have learned to keep a journal of what I want to accomplish with my research for college papers. This way, I know where I am in the process and can get back on track. Here are some tips to help you get started:It doesn't matter which school you choose to attend, your first research should start in your favorite school. You can begin by looking up the class schedule, then the classes offered, and of course, the course material. You may want to find out what degree they offer to a specific area, or even the types of classes they offer in your area. This will give you some idea of what you are looking at.If you go to an accredited university, they will require all students to take the same courses. So ask them if you can switch or reschedule. This way, you can get some information on the variety of classes available.If you have specific interests, you may be able to find some programs related to your field that will be easy to get into. For example, if you are interested in comparative religions, the Inter-University Association for Inter-Provincial Student Exchange (IUASPE) is a great place to start.Make sure you fill out the section on what course you want to take as well. All universities have different requirements for getting into a particular program. Take some time to get that information, then decide on your major.These are just a few of the places to start when you want to do research for college papers. There are many more resources available, so use your imagination and get started!

Alzheimers disease Term Paper Example | Topics and Well Written Essays - 1250 words

Alzheimers disease - Term Paper Example 1). In fact, Alzheimer’s disease happens to be the most common form of dementia in this nation. Dementia in fact happens to be a large set covering a range of illnesses that involve deterioration of the nerve cells or a loss of their ability to work normally. Alzheimer’s disease is a serious condition that renders the patient incapable of performing the most basic of bodily activities like swallowing and walking. The irony is that Alzheimer’s disease in the long run eventually ends up being fatal. Though it is a still quiet difficult to explain as to how the Alzheimer’s disease process begins, it would be safe to say that the damage to the nerve cells in this disease begins a decade or more before the actual symptoms begin to appear (Newport & Hirsch, 2011). In the preclinical stage the patients in the Alzheimer’s disease tend to appear normal, however, the toxic alterations and changes in the brain do tend to start much earlier. The disease is characterized by abnormal deposits of proteins leading to the formation of tau tangles and amyloid plaques allover in the brain (Newport & Hirsch, 2011). Thereby the neurons which happened to be early healthier, begin to function in an abnormal manner. In the long run the neurons begin to lose the ability to work and communicate with each other, eventually leading to their death. Gradually the disease spreads to the hippocampus part of the brain, which is the repository of memories (Newport & Hirsch, 2011). With the gradu al demise of neurons, the parts of brain proceed to shrink. In the long run the damage grows over to be widespread leading to a significant shrinking of the brain tissue (Newport & Hirsch, 2011). Alzheimer’s disease actually happens to be a progressive brain disease marked by symptoms like memory changes that disrupt normal life, confusions pertaining to time and place, difficulty in accomplishing even the most basic of

Thursday, February 6, 2020

New Ideas Into Research Paper Topics Related to Occupational Therapy Never Before Revealed

New Ideas Into Research Paper Topics Related to Occupational Therapy Never Before Revealed The Advantages of Research Paper Topics Related to Occupational Therapy The reference list ought to be organized alphabetically by the main author's last name and ought to incorporate a hanging indent. The entire title of the manuscript needs to be included at the very top of the very first page. Carry on reading to learn several topics that it is possible to consider. The objective of interviews is to receive details about certain facets of behavior or experience. Family dynamics may also be very different from family to family. Other topics could consist of current issues in sports like performance enhancing medications, cheating and violence. You might be interested in learning the most effective preventive interventions for a specific population to lessen the prevalence of obesity among children of that group. It is very important to analyze many distinctive problems related to h ealth whilst studying. Literary sources can help with the resolution of complex issues. For example, you could tackle any present issue in psychology like equality in mental wellbeing. Sometimes controversial issues can be intriguing to explore. In the majority of states occupational therapy assistants desire a license. Physical therapist aides receive on-the-job training for a couple weeks to a couple of months. Therapists come in a vast variety. Physical therapists are those professionals you hope you do not ever have to see, but should you do, you're extremely grateful they're around. You actively seek methods to help others. You don't need to adhere to the guidelines you describe though adding personal touches might win you some additional points. So if you're looking for occupational health and safety research topics, choose something that's in trend. This individual has to have a feeling of compassion and understanding to make certain to keep their involvement with the development that som ebody requirements. In the event the initial care provided isn't successful a nurse must produce a different plan of action. Topics related to health provide a wonderful selection of choice. As for myself, would love to get about $25 an hour based on what level of practice you're. You also might want to suggest eliminating access to keys to the car if there's a cognitive impairment. An individual may realize that a career in the health care profession might be fit for them. Once an injury occurs, they're frequently the first person to help the wounded individual. Students could learn how to assess risk, help disabled athletes and develop their company and leadership skills, amongst others. In the majority of states people interested in a concrete therapist assistant career desire a license. In a lot of decades, you are going to be a Doctor of Science. If you're a career-focused student looking into the medical care field, a Physical Therapy Masters Program can provide yo u with different alternatives. Health is such a gigantic topic, it can be difficult to determine what you would like to write about. Occupational Therapy Graduate programs might be available in the shape of masters and doctorate degrees. You would have to read plenty of content for writing your psychology research paper, which explains why you should select a topic that excites you. When you are confronted with choosing healthcare research paper topics, all the choices may be intimidating for you. We've provided the collection of example occupational therapy dissertation topics below to assist and inspire you. When choosing among the mental wellness essay topics, consider various surfaces of the situation. Physical and occupational therapy degrees might be offered in a selection of formats. We've proven that occupational therapy can ease that burden by helping improve everyday function and high quality of life, 1 patient at one time. Many massage therapists specialize in many distinctive kinds of massage. An occupational therapist can support people with all sorts of disabilities. Development psychology is centered on the lifespan of human beings, so you've got quite a few topics to select from. If you're a student of psychology, you'd be asked to decide on a specific topic for the last research paper. The next time you're searching for a research topic for your studies and would love to concentrate on health psychology, think about the suggestions that follow. Women's health issues topics offer you a variety of research subjects. Massage therapists are lots of people's best friend. However, waiting lists have a tendency to be long and there are very few private practitioners currently, although some personal hospitals employ CBT therapists. The gathering of the kid's unique history is considered to be important in the entire procedure of occupational therapy assessment.

Wednesday, February 5, 2020

Why Nobody Is Discussing Examples of Methodology in Research Paper

Why Nobody Is Discussing Examples of Methodology in Research Paper Examples of Methodology in Research Paper: the Ultimate Convenience! There's well-known that you aren't going to have the ability to compose a decent insightful research paper if you're not interested in the subject overall and in the subject particularly. Make using the suggested research paper topic ideas and you'll be prosperous. Understanding how to compose a research paper thesis is the main step. When picking your research paper topic, you should make certain it is neither boring nor worn out. You need to write a minumum of one research paper in a semester for many the subjects. Most academic assignments search for the persuasive thesis. Since 17th century a great deal of scholars were hoping to provide there interpretation of Macbeth. Learning a good deal about crucial pieces of an essay. Such sort of smoking increases the threat of cancer and cardiovascular disease, and that is the reason why it m ust be banned in public places. The sort of research method that you follow is dependent on the kind of study. The research utilizes the documents so as to describe the background of the issue and to complement the received results with the reliable scientific findings. Another method which may be utilized within this situation is a regression that measures the degree of significance (p-value). Research is an essential component of any college program. While forming a thesis statement for research paper, a student needs to have the full work on hands to make available an overview of the key ideas in the significant statement. Brainstorming is among the best things a student can do in order to choose the amazing idea and develop a corresponding statement. Inside this guide, we speak about a thesis statement for research paper the principal claim of the whole academic work as a proposal is a different document written at the Ph.D. level to predetermine the evolution of the abs olute most responsible document in the university necessary to develop into a Doctor of Science a dissertation. Choosing Examples of Methodology in Research Paper Data analysis methods may be broken into quantitative and qualitative. Your methods ought to have an obvious connection with your research issue. Qualitative methods are frequently utilised in different research places. Unnecessary Explanation of Basic Procedures Remember that you're not writing a how-to guide about a specific method. You have to explain how you are going to be collecting the data you need so as to handle your research question. Data collecting methods might be different. If you've done something special to acquire your information, you definitely have to mention it. Don't forget to revise the data in every one of the Iteration number blocks! If You Read Nothing Else Today, Read This Report on Examples of Methodology in Research Paper However, the task needs to be performed in any circumstanc e. They are ready to supply you with the superb written work in any subject. You should agree it is simpler to think of the thesis statement of the paper when the remainder of the pieces are written than attempting to connect each paragraph with another topic sentence to the primary argument. The Pain of Examples of Methodology in Research Paper There are instances when you're assigned with the topic but more frequently, you will need to create a topic on your own. Based on your topic, specific examples or literary support could be hard to find. The topic shouldn't be old or broad. It is very interesting. The Debate Over Examples of Methodology in Research Paper The analysis of this approach ought to be carried out in these ways. For the methodology, determine the plan of the study is often the toughest part. Writing methodology permits the reader to create their own decision about the validity of the data. As a result, though deciding on the most suitable methodology tha t is suitable for your assignment is critical. The Examples of Methodology in Research Paper Game The data analysis is among the key measures in the procedure for writing a quantitative research paper. This situation is, naturally, what most of you're most likely to observe when you take a look at your controlled crosstabular analysis. There are various points to think about in order to reach a great research paper by means of either a grid paper template or a lined paper template, based on your preference or the research requirement. However, you would have to explain exactly the way the box was used, to permit exact replication. The End of Examples of Methodology in Research Paper It can help to find out main gaps in the past investigations and make its own suggestions to conduct a research. The target of any excellent research undertaking, particularly at the Masters level, is to run into a theory or hypothesis that has not yet been tested as of yet. Conducting research i s just one of the key approaches in solving problems and issues that influence the society at large. The response to such questions will become your methodology description. The Downside Risk of Examples of Methodology in Research Paper Mothers trust their child's doctor due to their expertise in the said field hence this type of relation is accomplished. And it's ok as not everybody should know everything. If you're looking for aid with your methodology then we provide a comprehensive writing service offered by fully qualified academics in your area of study. A well laid out and logical methodology will give an excellent backbone for the whole research paper, and will permit you to construct an extremely strong results section. Indicate the way the approach fits the general research design. Talk about the main problem, the methodology, and the significance of the research. The Debate Over Examples of Methodology in Research Paper For clarity, when a big quantity of detail must be shown, information should be shown in sub-sections according to topic. Saving our planet isn't late. Essay methodology examples might be easily accessible online. To put it differently, make sure your methods will really deal with the issue. You have to understand completely that you're not writing a descriptive essay. Writing a research paper even though may appear challenging is a considerable portion of routine student life. A literature review is among the important actions in the procedure for writing a quantitative research paper. An essential step that ought to be carried out in this instance is a categorization of information for the reason that it seems to be important to look for new ideas of writing a distinctive quantitative research paper. What You Don't Know About Examples of Methodology in Research Paper Bulk of the respondents also have a yearly gross household income that doesn't exceed P50,000. Describe the particular procedures of information co llection you're going to use, including, surveys, interviews, questionnaires, observation, archival research. The research incorporates the outcomes of several interviews that were held in the shape of conversation as a way to establish a high degree of confidence between the researcher and the respondent. The next few cases occur whenever your initial crosstabular relationship was significant.

Wednesday, January 29, 2020

Moments of dramatic tension Essay Example for Free

Moments of dramatic tension Essay Choose two scenes which you consider to be particularly interesting moments of dramatic tension. Write about why they are especially dramatic and why they are important in the play  For this essay I am going to concentrate on the scene at the end of act one in A View from the Bridge by Arthur Miller. In the previous scene Eddie, the main character, has just been to see Alfieri, a lawyer who once represented Eddies father and also the narrator for this play, for legal and moral advice on what to do. Eddie is confused and needs someone to kick him in the right direction. I know this because Alfieri said that his eyes looked like tunnels. Eddie feels that Rodolfo is gay and is only after his passport. Another reason Eddie is confused is that he loves Catherine too much. Alfieri has just told Eddie that there is nothing that Eddie can do apart from go to the Immigration Bureau or accept the situation and be happy for the two. This leads into this essays scene. It is set in the apartment and opens with Catherine talking about Marco and Rodolfos trip to Africa. I believe that the tension begins to grow when Eddie dismisses her excitement. I think this because I believe Eddie is trying to not think about Rodolfo so is saying so what if they have. It is obvious that Eddie really is interested when he says How long that take you, Marco. Eddie is directing this conversation at Marco and has taken Rodolfo out of the conversation. This shows that Eddie does not like Rodolfo and would rather not think of him. The conversation then carries awhile the tension decreases and the entire family is now into the conversation. Eddie then belittles Beatrice in front of everyone. Beatrice never knew that sardines could not be caught with a hook. I think that this the tension increases with this. Eddie and Beatrices relationship has not been smooth lately and this didnt help.  To release the tension Eddie comes up with a joke. He says that oranges are green and are painted to give them colour. Rodolfo then belittles Eddie by saying pointing out the obvious and saying that lemons are green. I believe he did this because the one of the themes of the book is family loyalty and I think he said this to get revenge for Beatrice. This causes the tension to develop more. Eddie does not want to even talk to Rodolfo let alone be disrespected by him. The tension is then released by Beatrice who changes the topic. This conversation too caries on for sometime and Eddie makes another joke. Eddie says they count the kids and theres a couple extra than when they left? Rodolfo then says that it is stricter in Italy than it is in Brooklyn. Eddie gets offended by this because Rodolfo is saying that American girls (e.g. Catherine) are easier. I believe that the dramatic tension at this point is higher than any part before it. Miller shows the tension by writing stage directions for Eddie to rise and pace up and down. There is then a conversation between Eddie and Rodolfo. Eddie is comparing Rodolfo and Catherines relationship to how one would be in their town in Italy. Beatrice takes Rodolfos side in this argument as she knows where it is going. Marco takes Eddies side as he doesnt want any trouble. Marco also tells Rodolfo off and it is clear that Marco wants this argument to end. An argument begins between Beatrice and Eddie then. They are arguing whether a person is safer during the day or at night . The tension is still on high alert when Catherine asks Rodolfo to dance deliberately to annoy Eddie and show him that nothing will come between the twos relationship. Rodolfo decides not to as he knows that he has already pushed Eddie enough but eventually gives in.  Once again Beatrice lowers the tension by changing the topic. The focus goes back to fishing and it is soon revealed that Rodolfo can cook. Once Eddie hears about it he talks and implies Rodolfos homosexuality but Rodolfo takes it as a compliment. Catherine says that he could get a lot of money with these skills and Eddie agrees with her. Eddie says that if he had the skills he would be no where near the waterfront. The tension is rising again as Miller then wrote that Eddie was unconsciously twisting the newspaper. Everyone knows what he is doing so he carries on the speech. While he is talking the newspaper rips in half. I think that this gets everyone nervous and the scene gets more tense. I believe that it signified Eddie getting an idea in his head, like a light bulb above someone on TV when they get an idea. He asks Marco if he wants to go to see a fight next week. He also asks Rodolfo trying to see his reaction. Boxing is a masculine sport and he thought he was asking a woman. Catherine believes that Eddie is being nice now so she goes to get some coffee. At this point of the scene I think that it is not as tense as it just was but I think that everyone is still nervous. Eddie and Rodolfo then begin to spar and I believe that the audience are now at the edge of their seats waiting to see what will happen. Everyone is impressed thinking that Eddie is making the effort to try to like Rodolfo, but then Eddie comes with a trick attack and lands a blow on Rodolfo. It then becomes clear what Eddies intensions were, he wanted an excuse to take his anger on Rodolfo out. Rodolfo does not want to make anything worse so he says that it didnt hurl him and only surprised him. The tension once again is high and Rodolfo asks Catherine to dance to annoy Eddie. He is saying that nothing will get between Catherine and his relationship. Marco then comes and sits a chair in front of Eddie. He challenges him to lift to it from the bottom with one hand. Eddie thinks that this will be easy but soon finds out that it isnt when he fails. Marco then lifts it above his head to show that he is stronger. Until now Marco had always been on his side by apologising for his brother, Rodolfo, but Eddie has now lost his only supporter. The tension rises as they stare at each other and Marco smiles. Another thing that adds tension here is the stage directions. They say that Marco held the chair like a weapon. This creates tension as it shows that Marco is threatening Eddie. The scene finished with the tension very high and with Eddie physically threatened. In this scene Arthur Miller has used many ways to show the tension rising. One of these was writing the stage directions. This creates visual images which are really important as they stress the tension; it shows the reader what the audience sees and also shows the tension. Another way he showed the tension was by making the sentences longer. This slows down the pace of the play and created tension. Another way he shows tension is by adding pauses. These add silence and make the audience/reader want to know what happens next. It also gives a moment for the tension to rise.